Template Customizations Q&A
Foamers
is the ready made templates customization company. We
convert ready-built web sites templates into your unique
Internet presence. Here you'll find Advice, Insperation,
Resources and much more.
What
is the process? Start by choosing a template. Once
your selection is made, Contact us with some general information
(e.g. some suggested color schemes, colors to avoid, styles
or websites that you likes,). Then at your convenience
we can contact you to review your projects objective,
answer your pre-sales questions, and provides you with
a customization quote.
1. Do I have to pay before
or after the work is done?
Since our company is offering non-tangible irrevocable
goods a 50% deposit is required on all work orders over
$1000. On work orders below $1000 full payment is due
upon agreement. We only make exceptions with this rule
on a case-by-case basis in agreement of the parties concerned.
The price for the order will include the template price
along with customization.
2. How do I pay for services?
Currently we are able to accept Mastercard, Visa, American
Express, Discover, PayPal Buyer Credit, Instant Transfer
and eCheck through PayPal recipients email used to send
money is newaccounts@foamers.net.
Exceptions may be granted only to domestic customers.
3. Do you just do templates?
The short answer is yes; ready built template customization
is our primary focus. Nevertheless we do take on a number
of custom design jobs every year as well as offer general
site updates and maintenance services.
4. How long does it take to
receive the product?
Turn-Around time is determined and submitted for your
approval prior agreement of services. If you purchase
a template As-Is we process your order directly and upon
approval of your sale or receipt of funds, you will receive
the download instructions with the links to the template
and free clip art images within 15 minutes or less. Well-completed
registration form on checkout and proper billing information
on the security page of the merchant system site will
fully guarantee that you will get the product in good
time without any delays. You may always contact billing@template-help.com
for more questions.
5. How do I learn about the
status of the customization work?
Once you have placed your order, we are in constant contact
with you until the end of the project. Moreover through
the use of e-mail, instant messenger software, and FTP
programs, to transport data from one location to another,
you will be able to check current stage of your order,
chat live with a project consultant and even forward personal
files required for customization.
6. Can I change the original
description of the customization?
Yes, you may. you may opt to make revisions to your original
service request with up to three rounds of changes at
any time during the course of the project. Notwithstanding
additional alteration might postpone initial estimated
Turn-Around time. Moreover revisions that are submitted
after the third and final round are considered as new,
hence would be itemized and billed individually. On that
note we strongly urge you to give all your information
to your designer at once. This will avoid redundant correspondence,
confusion, and multiple edits.
7. Do you 'bundle' your services
or offer 'un-bundled' services?
Yes we do. Typically minor revision request made after
the completion of the original customization request are
considered to be new and as such would be itemized and
billed individually. (see Can I change the
original description of the customization?) Notwithstanding
we also offer a number of packages designed to handle
customizations on up to 5 pages of content at a really
terrific value. Generally we can customize any template
to your unique online presence in only a matter of days.
Form more on packages see
customization services.
8. How do I contact foamers.net?
Please, feel free to contact us via following means: Support
page: http://foamers.net/help.php
E-mail: sales@foamers.net
Live chat: click
here
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